This Privacy Policy clearly sets out how your personal information is collected, used, and protected at 1xbad. We believe you should have full control over your own data.
Welcome to 1xbad. This Privacy Policy explains what information is collected when you use our platform, why it is collected, and how it is used and kept secure. 1xbad is a trusted name in Bangladesh's online gaming community — and the foundation of that trust is our complete transparency in data management.
This Privacy Policy applies to you whenever you use our services through the 1xbad website, mobile app, or any other digital channel. By registering or continuing to use the platform, you are considered to have read and accepted this Policy. Please read it carefully before signing up.
Registered members will be notified by email if this Privacy Policy changes. The date of the latest update will always be shown at the top of the page.
We follow international data protection standards, and our Privacy Policy is aligned with the core principles of GDPR. Your data is never sold to third parties — that is 1xbad's commitment.
1xbad collects only the information genuinely needed to provide services, ensure security, and meet legal obligations. We do not collect excessive or irrelevant data. A detailed breakdown of the information we collect is provided below.
| Data type | Example | Purpose of Collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email address, mobile number | Account communications and security notifications |
| Financial information | Mobile banking number, transaction history | Deposit & withdrawal processing |
| Technical Information | IP address, device type, browser | Fraud prevention & security |
| Gaming history | Betting records, win/loss history | Responsible gaming & regulatory reporting |
| Cookie data | Session tokens, preference settings | Improving User Experience |
We never collect your bank password, PIN, or full card number. If you are ever asked for such information, please contact our support team immediately.
1xbad uses your information only for specific, lawful purposes. Your data is never used in ways that violate this Privacy Policy. The primary use cases for collected information are outlined below.
If you no longer wish to receive marketing emails, you can opt out at any time from your account settings. Important account notifications will continue to be sent even after opting out.
1xbad employs industry-standard technology to keep your data secure. Our security infrastructure is regularly audited by independent third-party security experts. We make no compromises when it comes to data protection.
In the event of a data breach, we are required to notify affected members by email within 72 hours. Security is an ongoing process — we continuously work to improve our systems.
As a 1xbad member, you have several important rights over your personal information. These rights are recognized under international data protection law, and we respect them at all times.
To exercise these rights, write to our support email. Requests are typically responded to within 30 days.
1xbad's services are for users aged 18 and above only. We do not knowingly collect or store information from minors. Age verification is mandatory at registration, and date of birth is confirmed during the KYC process.
If we become aware that a minor's data has been collected inadvertently, we will immediately close that account and delete all associated data. Parents and guardians are urged to contact our Support team promptly if they have any concerns.
Any attempt to register by someone under the age of 18 will result in the immediate cancellation of the account and complete deletion of all associated data.
1xbad does not store your information indefinitely. Retention periods are determined based on legal obligations and legitimate business requirements.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal requirements |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC documents | 5 Years | AML/CFT regulatory obligations |
| Communication Logs | 3 Years | Dispute Resolution |
| Marketing Data | Immediate deletion upon opt-out | Consent-Based Processing |
Once the retention period ends, data is securely deleted or anonymized. The deletion process follows international data security standards.
1xbad may update this Privacy Policy as needed. Changes may be prompted by legal updates, the introduction of new services, or security improvements. We will notify you before any significant changes take effect.
If you have any questions, concerns, or complaints about our Privacy Policy, please contact our data protection team. We typically respond within 3 business days.
Support Email: [email protected] — available 7 days a week, 24 hours a day.
Once a complaint is submitted, a unique reference number will be assigned to your case. If the matter is not resolved, you have the right to escalate your complaint to our licensing authority.
At 1xbad, privacy is not just a policy — it is a daily practice.
Every data transfer from your device to our servers is secured with 256-bit SSL/TLS encryption. No one can intercept or read your information in transit.
1xbad never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.
From managing marketing preferences and exporting your data to deleting your account — everything is in your hands.
We do not retain data beyond what is necessary. Once the legal retention period expires, data is securely destroyed. Storing excess data goes against our policy.
Our data protection practices are audited annually by independent third-party experts. Any vulnerabilities identified are addressed immediately.
In the event of a security incident, affected members will be notified by email within 72 hours. Transparency is our priority.
1xbad fully respects these rights, which are aligned with the core principles of GDPR.
You can request to view all information stored about you.
To correct inaccurate information, please submit a request to Support.
Request deletion of your data under certain circumstances.
In certain cases, you may request that the processing of your data be restricted.
Export your data in a machine-readable format.
Opt out of marketing communications at any time.
Here are answers to the most frequently asked questions from our members.
Your information is fully secure at 1xbad. Read our transparent Privacy Policy, register with confidence, and start enjoying safe gaming.